Community Center AI plans

Basic

Best for a core group of team members.

Agents

Up to 10 AI Agents
Pre-built GenuineAI Agents
Leverage GenuineAI’s industry-specific Agents and their configurations.
Create & edit custom Agents

Tools

Up to 100 Tools
Pre-built GenuineAI Tools
Create & edit custom Tools
Ongoing pre-built Tool updates
Automatically receive new Tools created by GenuineAI industry experts.

Knowledge

100 MB vector storage
Support for MD, TXT, PDF, DOC

Chat Threads

20,000 monthly credits
Credits are based on chat thread usage and content.
Unlimited chat threads

Workflows

No workflows

Customer Success & Support

Self-guided onboarding
Initial platform setup (such as knowledge gathering, Agent customizations, and Tool building).
Industry knowledge checklist
Email support
Support includes platform questions and support inquiries.  General support does not include customizations like Tool Building, Knowledge Management, Assistant Building, and other customizations.
Quarterly ongoing customer success
Quarterly customer success call

Security & privacy

No models train on your data
Your data stays yours

User seats

Up to 3 human users

Pricing

$199/month
$2,500 one-time setup fee
$159/month billed annually
No setup fee

Plus

Best for early adoption.

Agents

Up to 15 AI Agents
Pre-built GenuineAI Agents
Leverage GenuineAI’s industry-specific Agents and their configurations.
Create & edit custom Agents

Tools

Up to 200 Tools
Pre-built GenuineAI Tools
Create & edit custom Tools
Ongoing pre-built Tool updates
Automatically receive new Tools created by GenuineAI industry experts.

Knowledge

500 MB vector storage
Support for MD, TXT, PDF, DOC

Chat Threads

50,000 monthly credits
Credits are based on chat thread usage and content.
Unlimited chat threads

Workflows

Up to 5 custom workflows

Customer Success & Support

Up to 5 hours of setup & onboarding
Initial platform setup (such as knowledge gathering, Agent customizations, and Tool building).
Industry knowledge checklist
Email support
Support includes platform questions and support inquiries.  General support does not include customizations like Tool Building, Knowledge Management, Assistant Building, and other customizations.
1-hour quarterly ongoing customer success
Quarterly customer success call

Security & privacy

No models train on your data
Your data stays yours

User seats

Up to 10 human users

Pricing

$499/month
$2,500 one-time setup fee
$399/month billed annually
$2,500 one-time setup fee

Professional

Best for organization-wide roll-out of AI.

Agents

Up to 25 AI Agents
Pre-built GenuineAI Agents
Leverage GenuineAI’s industry-specific Agents and their configurations.
Create & edit custom Agents

Tools

Up to 400 Tools
Pre-built GenuineAI Tools
Create & edit custom Tools
Ongoing pre-built Tool updates
Automatically receive new Tools created by GenuineAI industry experts.

Knowledge

1 GB vector storage
Support for MD, TXT, PDF, DOC

Chat Threads

120,000 monthly credits
Credits are based on chat thread usage and content.
Unlimited chat threads

Workflows

Up to 10 custom workflows

Customer Success & Support

Up to 10 hours of setup & onboarding
Initial platform setup (such as knowledge gathering, Agent customizations, and Tool building).
Industry knowledge checklist
Email support
Support includes platform questions and support inquiries.  General support does not include customizations like Tool Building, Knowledge Management, Assistant Building, and other customizations.
3-hours quarterly ongoing customer success
1-hour quarterly customer success call

Security & privacy

No models train on your data
Your data stays yours

User seats

Up to 25 human users

Pricing

$999/month
$2,500 one-time setup fee
$799/month billed annually
$2,500 one-time setup fee

Enterprise

Best for enhanced configurations.

Agents

Custom number of AI Agents
Pre-built GenuineAI Agents
Leverage GenuineAI’s industry-specific Agents and their configurations.
Create & edit custom Agents

Tools

Custom number of Tools
Pre-built GenuineAI Tools
Create & edit custom Tools
Ongoing pre-built Tool updates
Automatically receive new Tools created by GenuineAI industry experts.

Knowledge

Custom vector storage limit
Support for MD, TXT, PDF, DOC

Chat Threads

Custom monthly credits
Credits are based on chat thread usage and content.
Unlimited chat threads

Workflows

Custom number of workflows

Customer Success & Support

Custom setup & onboarding
Initial platform setup (such as knowledge gathering, Agent customizations, and Tool building).
Industry knowledge checklist
Email support
Support includes platform questions and support inquiries.  General support does not include customizations like Tool Building, Knowledge Management, Assistant Building, and other customizations.
Custom quarterly ongoing customer success
Quarterly customer success call

Security & privacy

No models train on your data
Your data stays yours

User seats

Custom number of human users

Frequently asked questions

How much effort from my team will implementation require?

We’ve designed our platform and services so your team can start seeing value right away — without a heavy lift on your side. During onboarding, we do the setup work for you: configuring your AI Operating System, uploading key documents, and aligning Agents to your roles and workflows.

Your team’s role is simply to share the materials you already have (like policies, templates, or knowledge docs) and tell us what outcomes matter most. From there, our white-glove onboarding and training sessions ensure your people feel confident using the platform in minutes, not months.

In short: you don’t need AI experts or extra staff. We’ve already done the hard work — your team just plugs in and gets better.

Can additional credits be purchased without upgrading to a new tier?

Yes – our sales team offers additional credit packages beyond the default amount in your pricing tier.

Can additional seats be purchased without upgrading to a new tier?

Yes – for seats required beyond the Professional package, our sales team offers additional paid seats.

What is the cancellation policy?

Monthly plans can be canceled at any time. Your subscription will remain active until the end of your current billing cycle, and you won’t be charged again.

Annual plans are a full-year commitment billed upfront at a discounted rate. You can cancel anytime during the year to prevent renewal, and your access will continue through the end of your paid term.

Still have questions?

We're here to make your AI operations a success.